Once a category is no longer bookable, it is fully booked and unavailable. If your request does not meet the minimum stay requirements, the system will tell you that a higher number of nights is required to make a booking.

Guests arriving with a tent may book any category. We recommend the Classic Pitch by the Lake, Comfort by the Lake or Prestige by the Lake. These are the categories with grass. The other categories are paved pitches with gravel and shingle.

During the booking process, please only enter the number of extras, not the number of nights. For example, if you're staying with us for 2 nights with one dog, please enter 1 dog (not 2). If you didn't do this during the reservation, please contact us briefly by phone or email so we can add it to your booking.

We require a minimum stay for a reservation in each category. This is visible in the booking system. For accommodation, these minimum stays also apply to walk-in guests without a reservation. Walk-in guests with a motorhome/tent/caravan are also welcome without a reservation for fewer nights than the stated minimum. Please note that in this case there is no guarantee of a pitch.

If you need a cot or a bed guard for the bunk beds, please note this in the comments field during the booking process, or get in touch by email with your booking number. We provide these free of charge when needed.

During the booking process, you may indicate a pitch preference in the notes field. We always do our best to fulfil this request, but we can never guarantee a specific pitch 100% due to occupancy, prior bookings, extensions, unforeseen natural events, etc.

When booking, your credit card is automatically charged 25% of the total amount. Please pay the remaining balance on site by credit card or in cash.

As long as pitches/accommodation are still available on our website, we still have spaces free. Please note that reservations for the current day are no longer possible. In this case you are considered a walk-in guest without a reservation and with no guarantee of a pitch.

Our reception is open Monday to Thursday from 8:00 to 12:00 and from 14:00 to 18:00, and Friday to Sunday continuously from 8:00 to 20:00. If reception is already closed in the evening, you can turn to our restaurant, the Brasserie am See.

Of course! The town of Erlach is easily accessible by bus from Ins or Lüscherz railway stations. From there it's just a short walk through the charming old town to Lake Biel and our campsite. Another option is to arrive by boat across Lake Biel to Erlach.

If you travel by train and bus, you can take advantage of attractive discount fares by booking early. It is also possible to have your luggage transported by public transport within Switzerland. Train and bus timetables, as well as further information on luggage transport, can be found at sbb.ch.

To connect your setup to the electricity supply, you need a three-pin CEE plug. In Switzerland, you will also find household sockets of type C or type J. CEE short adapters can be purchased in the shop.

No, cars must always be parked outside the campsite, at the "Du Port" car park or the "Schützenländti" car park. We will explain this in more detail at check-in.

We welcome all types of pets on pitches. Please register them when booking. Pets must always be kept on a leash. Pets are not permitted in the rental accommodation.

Adding a small extra tent (max. 3 x 3 metres) is possible on request and at no extra charge. (Please note: not every pitch category is suitable for pitching a tent.)

At our reception you can purchase tickets for the BSG (Bieler Schifffahrtsgesellschaft). For other excursions, we are happy to provide you with information.

We accept all CampingKey Europe and CampingCard International members. We also accept the ADAC Campcard and CAMC membership cards. With these cards you receive a 15% discount on the pure pitch rate during defined periods in the low season. The ACSI card is also valid with us, but only for the Classic in the Park category. Contact us for exact dates and availability by email at info@camping-erlach.ch.

Yes, we provide a free network that covers the entire campsite except for the "Classic in the Park" category – perfect for anyone who wants to detox. And for those who can't do without, internet/WiFi is available in the main building.

The showers are included in the price.

Washing machines and dryers are available in two of our sanitary buildings. Reservation and payment for the washing machines and dryers is handled directly via the WeWash app. You can download the WeWash app or register at www.we-wash.com. Laundry strips are available for purchase in our shop.

Electric cars can be charged at the "Du Port" car park outside the campsite. Further charging stations can be found here.

You certainly won't go hungry. Available to you: our restaurant Brasserie am See (www.brasserieamsee.ch), from May also the Strand-Chuchi (the permanent food truck) in good weather, and for those who love cooking for themselves, we have a very well-stocked shop.

We have two chemical toilet disposal points. We will be happy to show you where they are at check-in.

All pitches are equipped with electricity. The differences between categories are the location (e.g. front row by the lake) and the water/waste water connections.

The amenities for each pitch are listed on the website.

Yes, this is permitted. Open fires are only allowed in designated areas. Barbecuing with approved and functional gas, electric and charcoal grills is permitted on the pitch. Please be considerate of neighbours when it comes to smoke.

During dry periods, official instructions regarding fire bans must be followed. Setting off fireworks, lighting open fires, fires on the ground and disposable grills are strictly prohibited throughout the entire site.

Pre-ordering is not necessary. There is always a selection of freshly baked goods available in the morning. However, if you want to be sure of getting bread or a plaited loaf, we recommend placing an order the evening before by 6:00 pm.

The tourist taxes are as follows:

Adults (16+ years): CHF 1.40 + CHF 1.00 accommodation tax

Children & teenagers (6–15 years): CHF 0.70

Children (0–5 years): free

These rates are set by the municipality of Erlach and are subject to change at any time.

We do not accommodate school groups.

Minors are very welcome with us, provided they are travelling in the company of an adult. A signature from a parent or guardian alone is not sufficient.

Bundles of wood, charcoal and fire starters are available to purchase in our shop. You are also welcome to bring your own firewood.

Only one vehicle is permitted per pitch – this can be a camper, van, caravan or motorhome.

Yes, one awning or sunshade per pitch is permitted.

One tent per pitch is permitted.

If there is already a tent on the pitch and you would like to add another one:

a) If the second tent is larger than 9 m², an additional pitch must be booked.

b) If the second tent is smaller than 9 m², a separate tent spot (Basic pitch) must be booked. Please contact the reception team in advance so they can check the request.

Yes, this is possible if the tent is smaller than 9 m². We charge an additional CHF 9 per night for this. Please contact the reception team in advance so they can check the request.

If the tent is larger than 9 m², an additional pitch must be booked.

To ensure that all guests have sufficient space and comfort, and that safety on the campsite is maintained.